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Water Retail Services

Water Retail Services

The Corporation of the City of Whyalla provides water retail services under licence from the Essential Services Commission of SA (ESCOSA).

These services include:

  • Provision of drinking water in Fitzgerald Bay
  • Provision of recycled water to sporting clubs within Whyalla

Fees charged to provide these services for 2023-24 are as follows:

Drinking Water – Fitzgerald Bay

$296.80 per annum

Recycled Water

$1.10 per kilolitre

Further information on water licencing can be found on the ESCOSA website at ESCOSA - Licensing.

Key Documents

Water Retail Customer Service Charter

Financial Hardship Policy – Retail Water Customers

Retail Water – Pricing Policy

Water Connection and Billing Policy

Standard Terms and Conditions for the Supply of Drinking Water to Fitzgerald Bay