Water Retail Customer Service Charter

The Corporation of the City of Whyalla is a South Australian Local Government organisation.

The aim of our Water Services Charter is to provide our water customers with a clear understanding of the standards of service they can expect from us and their rights and responsibilities.
The Water Retail Codeā€Minor & Intermediate Retailers, developed by Essential Services Commission of SA (ESCOSA), contains a detailed description of your rights and our responsibilities in providing you with water services and can be found at (www.escosa.sa.gov.au).

For more information, please click the file below.

Water Retail Customer Service Charter