COVID-19 Information

UPDATE REGARDING SA HEALTH'S RECENT COVID-19 RESPONSE

Please visit SA Health's COVID-19 RESPONSE page for the latest information.

Visit http://sahealth.sa.gov.au/covidcontacttracing for the latest COVID-19 health alerts.

To find a location to get a COVID-19 test visit http://sahealth.sa.gov.au/covidtesting

COUNCIL SERVICES DELIVERY UPDATE

COVIDRESPONSE

KERBSIDE WASTE COLLECTION

The household collection service will be maintained and continue to run as scheduled.

WHYALLA RECREATION CENTRE

Aligned to recent clarification on the latest Emergency Services Directive, the Centre will open on Monday aligned to standard operating hours. Further details and restrictions are noted below:
➡️ Memberships will automatically resume as of Monday
➡️ Swim lessons will not resume on Monday (students will remain on suspension). School/DECD swimming are also not yet allowed.
➡️ The pool will be open standard hours, but only available for exercise (lane swimming and aqua fitness) and hydrotherapy. Bookings are strongly encouraged on the YMCA SA App for lap swimming and aqua.
➡️ Gym is open (no requirement to 'book a session', just drop-in). 24/7 will resume as of 12:01am Monday morning.
➡️ Group fitness is open (strongly encouraged to book on YMCA SA App)
➡️ KidsClub is open
➡️ Stadium sports and squash (user groups and casual drop-in) are not available
➡️ Water fountains are closed.
➡️ Strict adherence to 1 person per 4 sq.m and 1.5m social distancing (group fitness class occupancies reduced).
Thank you for your patience as we reopen.

Please visit https://www.facebook.com/whyallarecreationcentre for more updates

TRUSTED CORONAVIRUS INFORMATION SOURCES

Information has been spreading rapidly through the internet. It is important to know where you can find trusted sources of information online and not just rumours and myths.

We all need to practice social distancing to stop the spread of Coronavirus. It’s not about giving everything up, just swapping the way we do things for now. Visit: www.stopthespread.sa.gov.au

The following links provide excellent sources of current and regularly updated information covering an exceptionally wide range of matters:

  • General questions: Coronavirus Health Information Line: 1800 020 08

PHONE SERVICES

COVID-19 MENTAL HEALTH SUPPORT LINE

The COVID-19 mental health support line commenced on 31 March.  This is a public and free service for all South Australians.

PHONE CONTACT 1800 632 753 8AM – 8PM, 7 DAYS A WEEK

  • Staffed by Lifeline counsellors
  • Includes phone, video and call-back support.

For more information about mental health support during the COVID-19 pandemic, visit the SA Health website.

TELECROSS REDI COVID-19

South Australians can opt to receive a free, daily phone call to check on their welfare in response to COVID-19. This service has been activated by the Government of South Australia. Specially trained Red Cross staff and volunteers will make the calls, supporting the wellbeing of clients, including asking how they are coping and if they need support to access medical or food supplies, as well as reiterating up-to-date government health advice. If the call goes unanswered or if someone is in distress, further steps will be taken to ensure the safety and wellbeing of the client. The service is available to people in the community whose wellbeing is impacted as result of COVID-19 social distancing and self-isolation measures. This may include older people, people living with a disability, those experiencing mental illness, people recovering from an illness or accident or people with an ongoing health condition who are voluntarily self-isolating for their wellbeing.

REGISTER BY PHONE 1800 188 071 OR AT REGISTER.REDCROSS.ORG.AU

SA COVID-19 Information Line1800 253 787 offers local information and advice on general COVID-19 information for South Australians. Operates from 8:00 am to 8:00 pm every day.

Communicable Disease Branch line1300 232 272 provides information on immunisations and from medical officers.

COVID-19 Relief Call Centre1300 705 336 provides information and assistance with such things personal hardship support, accommodation support for people unable to achieve self-quarantining and accommodation for emergency services personnel that are required to quarantine but unable to do so at home. People can also email housingrelief@sa.gov.au.

If you require translating or interpreting services, call 131 450.

If you are deaf, hard of hearing, or have a speech or communication impairment, contact National Relay Service on 1800 555 677.

FINANCIAL HARDSHIP RATES RELIEF

A key initiative within the 2020/21 Annual Business Plan and Budget is targeted rate relief to businesses who have been negatively impacted by Covid-19, to assist with economic recovery. Impacted businesses may be eligible for up to 40% of 2020/21 rates to be waived. The eligibility criteria include:

* Businesses being eligible for JobKeeper; or

* Commercial landlords that have provided significant rent relief during the COVID-19 period; or

* Other evidence demonstrating the negative impact of COVID-19 on the business.

To apply for this assistance, please complete the APPLICATION FORM. A separate application is required for each commercial property.

Residential properties may also be eligible for support where COVID-19 has negatively impacted household income. Applications will be assessed under Council’s existing Financial Hardship Policy, including seeking the advice of an accredited Financial Counsellor.

To apply for this assistance please contact Council’s Rates Officer on 8640 3444.

LEGISLATION

Postponement of rates on the basis of hardship are provided under the Local Government Act 1999. Section 182 contains provision for remission or postponement of rates in whole or in part on the basis of hardship.

https://www.whyalla.sa.gov.au/our-city/news-and-events/latest-news/council-to-provide-covid-19-relief